How we do it

GCHQ

GCHQ Donut Building

Arkanum core team members managed the successful PFI bid to design and operate a new facility for GCHQ and to decant the staff and equipment from two sites into one. The task was to devise and implement a building and service concept that best represented the vision of the Director for transforming the way in which the business would function, following the re-engineering of its business practices and avowal of its activities by the government. The striking architecture of the facility reflected a total service solution that included the technical infrastructure, hard and soft FM, a customer service centre, catering and logistics, all within a rigid security framework and governed by a tight performance payment regime. Although some aspects of decanting were delayed, the facility was finished ahead of schedule and the services successfully transferred in phase with the occupation of the building.

The Met Office

The project to design, build and operate a new facility for the Met office and to assist the move from Bracknell to Exeter was undertaken as a PPP between the MoD, a construction company and a service partner, led by directors now with Arkanum, who managed the lead provider role. The requirement was to design a centre which would reinforce the UK's pre-eminence in meteorology and this demanded high specifications for the technical services, first rate environmental credentials, supportive working conditions and excellent customer services for the staff and visitors including public access to educational facilities.

Introduction of the Workplace Health Connect programme in the West Midlands

Workplace Health Connect was a two year pilot service funded, managed and quality controlled by the HSE, but independently delivered. It was designed to give advice on workplace health, safety and return to work issues to small and medium sized businesses (with between 5 and 250 employees) in England and Wales. Arkanum project managers established the West Midlands pathfinder organisation working in partnership with the HSE, to offer a problem solving visit service to provide in depth advice on workplace health, safety and return to work issues to employers via an initial visit, written report and advice and a follow up visit. The project involved recruitment and training of a visiting workforce of health and safety advisers, implementation of a scheduling and reporting systems as well as quality assurance systems to ensure consistency of approach across multiple visits to a wide range of organisations.

North Wiltshire Schools

This was a PFI procurement to refurbish two large secondary schools and build one new one in North Wiltshire. Arkanum directors played leading roles throughout the process of directing and developing the strategy and solution which provided three brand new schools within the affordability and timetable required and avoided the major disruption that refurbishments would have created. Their leadership continued through the negotiation of the final contract and the implementation of the construction and service delivery.

South Bristol Community Hospital

Arkanum has recently provided strategic advice and tactical support to a private/public partnership in its successful bid to become lead provider of a new community hospital. This included the design of a solution based upon the formation of a not for profit organisation.

Mercury Health

Arkanum provided strategic and tactical support to Tribal Group in forming Mercury Health which successfully bid for and implemented a number of projects in the Department of health programme of independent sector diagnostics and treatment centres. We were instrumental in acquiring the support of Ascent Health a Colorado based ambulatory care business and the Hospital for Special Surgery in New York, who helped to design the operational solutions for the new centres.

Arkanum provided the Director of Facilities Development for Mercury, supported the bidding and business process design for the treatment centres and provided bid and project management for Mercury Health's primary care business Mercury was later sold to Care UK.

Nuffield Orthopaedic Centre

An Arkanum Director provided overall leadership to the consortium which undertook this PFI project to rebuild the NOC on its highly restricted site in a complex and protracted decant, demolish and build sequence to minimise disruption to patient services. The wider Arkanum team was involved in the transfer of FM services (in the existing facility) at the start of the programme and transitioned into the new facilities as they came on stream as well as developing the performance payment mechanism to be applied to interim and steady state services.

Establishment of a new APMS GP practice and Walk In Centre for City and Hackney PCT

Commissioned by the PCT, Mercury Health was awarded the contract to set up and manage additional primary care capacity in a deprived area near Stoke Newington. An Arkanum Project Manager led the process on behalf of mercury health to deliver the new service within just six weeks of signing the contract with the PCT. This involved commissioning and equipping a new facility provided by the PCT, recruitment and training of workforce, including GPs, nursing practitioners and non clinical staff together with the establishment of protocols and pathways for operation of the GP practice and nurse led walk in centre to support the local population and to integrate the new service within the local health economy. APMS management and reporting processes were also put in place to provide a performance management mechanism over and above typical QOF requirements through a series of Key Performance Indicators agreed with the PCT.